Can I check my order status?
Yes, call us on 0844 335 0811
How long does delivery take?
If the order is placed before the cut off at 12.30 to be sent to the warehouse then it will be delivered the next working day, unless it is a special order item, then the item to be specially made by the factory and shipped over to us which is usually between 3 – 4 [...]
How long will my custom order take to arrive?
6 – 8 weeks
Can I get a written quotation?
Yes, just provide us with an email address to send it to.
Can my order be sent out in 2 parts? So a split shipment?
Yes it can, just let us know what you sent out on each one and when you want it shipped out.
Do you have stock of ….?
Call us and we will check stock levels for you.
What are the lead times for a special order form item?
Usually, they are 6 – 8 weeks
Is there a restocking charge?
Yes, But we will only take returns if they are a company with an order of equal or greater value. Restocking charge is £30 or 25%, whichever is greater, plus any remedial costs.